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A: If you are located in the United States, please allow up to 20 days for your order to arrive.  If you have requested shipment to another country, please ensure that country is in our list of countries we ship to above, and allow up to 35 days to receive your order. (maximum)

A: Please make sure to check your tracking number to see if the order's delivery status.  If you haven't received it yet the tracking status says you have, you should consult with the postal service.

A: Actual sizes may vary marginally (by around 1cm, for example) because of manually performed measurements.  It is recommended to purchase a size slightly larger in order to obtain the best possible size.

A:  Computer monitor displays may have chromatic aberrations that result in seeing one color on your screen, while your actual product may appear slightly different.

A: Currently, we ship to Australia, Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Liechtenstein, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States.

A: The product you purchase is located at different suppliers overseas and we source our products overseas.  

A: Pawsome Market is not responsible for any customs, import taxes, or any fees associated with overseas delivery.  You will need to bear the cost of any fees outside of the total price of your order from Pawsome Market.

A: No, we currently support only PayPal, but we may look into other options in the future.

A: Please review our Privacy Policy - it is a requirement of using this website.

A: Please review our Refund and Return Policy before making any orders, as we apply this policy very strictly.

A: We have a good relationship with our suppliers, and our goal at Pawsome Market is to sell you products that you want at the right value.  We ensure our suppliers are reputable and follow business best practices.

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